| Payment
& Shipping
Shipping And Handding:
To USA, Canada,West Europe,East Asia and Australia: ---$25.
To East Europe,Russia,Middle East,South America and etc: ---$40.
We deliver the painting directly from China via UPS,DHL or Fedex. You
will receive it at door within 7-10 business days. All our shipments
are very well packed in solid tube. This painting is not stretched and
framed for sell, but can be done at your local framing shop.Detailed
address and telephone no is very important for smooth shipment
Payment:
We accept payments by:
PayPal
To make a payment on PayPal.com you choose "Send Money" and
fill out the form. Send the money to: linhairong@163.com,
Wire Transfer,International Money Order,Cashiers, Bank & Travellers
Checks,Western Union ( http://www.westernunion.com ).
Once payment is received, we will send the item to you within 3 business
days.The bid winner can pay with Paypal for immediate delivery.
Returns Policy:
100% Satisfaction Guaranteed.
Your complete shopping satisfaction is our number one priority. We want
all our customers to be happy with their purchase, so you can return
your purchases in it's original condition to us within 7 days of receipt
for a full refund of purchase price (exclusive of shipping and handling)
However, some conditions do apply:
Artwork must be returned in its original condition within seven days
of delivery. Please declare the value of your purchase under US$30.00,
otherwise we have to pay import duty.
You are responsible for the merchandise until it safely reaches us.
We are not responsible if the merchandise you return gets lost or damaged
in the mail.
There are no returns for reasons like "change of mind", "I
thought the painting is too big", or "the colors of the painting
do not match my room style".
Our commitment is extended to the original purchaser only and does not
extend to any third party recipient of the paintings.
All shipping and handling fees are non-refundable, unless the return
is in result of our error.
Any returns not meeting the above criteria are accepted at our discretion
only. If you are not happy with your purchase, please contact us before
you plan to leave feedback. If you are happy with your purchase, we
love to hear from you as well.
Contact Info:
We would like to hear from you. For any questions or comments, please
feel free to e-mail us. Please also visit my other auctions. Thanks
for looking!
If the bid winner does not contact us within 7 days of the end of the
auction to arrange payment, or if payment is not received within 15
days of the end of the auction, then this auction will be ended by mutual
agreement. Your bid on this item is a binding contract and signifies
your agreement to these terms.
NO RESERVE - The high bidder takes it away!
How to pay by credit cards?
We accept Visa, Mastercard, American Express and Diner's Club. We accept
credit cards through Paypal. Whether or not you have an account with
Paypal, simply select Paypal as your payment method. Click confirm in
the last step of your ordering process will bring you to Paypal's payment
page. If you have an account with Paypal, just log in and follow the
instructions. If you don't have an accont with Paypal, just fill out
your credit card information, your email address, and select a password.
Paypal will process your credit card safely. As a bonus, a Paypal account
will be created automatically for you, and you'll be able to use Paypal
from then on. Email us for our
paypal account.
Why do we use Paypal?
We use Paypal because it's safe. Paypal is one of the leading Internet
payment gateway providers. When you submit your credit card information,
it is protected by industry-standard 128-bit encryption. You will see
a key icon at the bottom of your screen indicating that you are in a
secure environment during the payment process. When you enter your credit
card number into the order form, it is transmitted across the Internet
in an encrypted (scrambled) form, then decoded when it gets to Paypal's
server. For added security we don't have access to your credit card
number.
How to pay be Paypal
For Paypal.com users, simply login to your account and send money to
linhairong@163.com. If your Paypal account is already sufficiently funded,
you will NOT need to wait a few days for your payment to clear and order
dispatch will be immediate.
* Important: We need to receive your payment within 72 hours of placing
your order before we proceed to cancel your order. This is to allow
your reserved stock to be made available for other customers' purchase.
Returns Policy
How do I exchange items?
The best way to arrange for an exchange is to contact our staff who
will give you correct instructions pertaining to your particular order.
Every exchange scenario can be different and there may be times when
we can help you avoid unnecessary costs of sending your items back to
us.
What if my package is damaged or has a manufacturing defect?
All solid products are carefully wrapped with utmost care to ensure
a safe delivery to their destination. In the rare event that you encounter
goods damage, you may contact our staff for assistance.
What is your address for returns or exchanges?
We usually advice customer to contact our staff before sending items
back to us, as there may be times when we can help you avoid unnecessary
costs of sending your items back to us. We'll tell you the best way
to handle your returns or exchanges and what you can expect from our
end. In the event you have to send the items back to us, our returns
address is.
Refineon.,Inc
Tel:86 592 5990751/5993091
Fax:86 592 5993091
Mobile: 13859950515
Email:folkcrafts@yahoo.com;linhairong@163.com
Office:Rm 506, No 60, Xilin Dongli, Siming District, Xiamen,China 361009
Http://www.refineon.com
http://refineon.tradepages.com
Who pays for shipping exchange or return items back to Refineon?
In a normal event, the customer will be responsible for shipping their
items back to us, whereas we shall be responsible for re-shipping exchange
items back to you. Thus, we suggest you make careful selections before
you finalize your order.
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